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Guangzhou Lefeng jewelry Co., LTD

RETURNS & EXCHANGES

30-Day Return Window:

Refund Conditions

- In-stock Products:

  • The item must be in the same condition as when you received it.
  • The item should be unused and in its original packaging, including any gifts.
  • You must contact us to get approval before sending the item back.

- Custom Products:

  • The return is accepted only if there is a verified quality issue or if the product does not meet the specified customization requirements.
  • You must contact us for approval and to verify the issue before sending the item back.
  • Start a Return and Exchange

Start a Return and Exchange

Prepare Your Item:

Shipping:

Refund or Exchange:

If you are eligible and wish to initiate a return or exchange, please contact us at [email protected] with the following information, and we will assist you in completing the necessary steps:

Our customer service team will guide you through the process and provide you with any additional instructions needed.

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